Terms and Conditions — bonus free Philippines Gaming Platform

01 Eligibility and Account Registration

To create and maintain an account at bonus free, you must satisfy all of the following conditions at all times:

• You are at least 18 years of age at the time of registration. bonus free does not permit accounts for any person under 18 under any circumstances, including accounts managed by an adult on behalf of a minor.
• You are a natural person — a real individual — residing in the Philippines. Corporate accounts and accounts opened on behalf of another person are not permitted.
• You are not subject to an active self-exclusion arrangement at bonus free or any PAGCOR-regulated platform. If you have previously self-excluded and that exclusion period has not expired, you must not attempt to register a new account.
• You are registering of your own free will and with your own genuine personal details. Providing false name, date of birth, address, contact information, or payment details is a material breach of these terms.
• You understand that gambling involves risk of financial loss and that bonus free does not guarantee any profit or return on any wager.

bonus free reserves the right to request identity verification documents at any stage of the account lifecycle. Failure to provide requested documents within the stated timeframe may result in account restriction or closure. Verification documents are used solely for identity confirmation and compliance purposes.

02 Account Responsibilities

Once your bonus free account is active, the following obligations apply to you as the account holder:

• You are solely responsible for all activity conducted through your account. bonus free treats every wager, deposit, and withdrawal instruction received from your login session as authorised by you.
• You must keep your login credentials — username, password, and any two-factor authentication details — confidential. Do not share these with any other person, including family members.
• If you suspect your bonus free account has been accessed without your authorisation, you must notify the support team immediately. bonus free cannot reverse wagers or transactions made through a compromised account before notification is received.
• You are responsible for keeping your registered contact details — email address, mobile number — accurate and current. bonus free communicates account-related information, terms updates, and responsible gaming notices through these channels.
• You must not allow any person under 18 to access your bonus free account or device while your account is logged in. Securing your device and session is your responsibility.

03 Deposits and Withdrawals

All bonus free account transactions are processed in Philippine pesos (₱). The following conditions apply to all deposits and withdrawals:

• Deposits must be made using a payment method registered in your own name. Third-party payments — where a different person's GCash, bank account, or card is used to fund your bonus free account — are not permitted and may result in account suspension pending investigation.
• Accepted payment methods at bonus free currently include: GCash, Maya, GrabPay, Coins.ph, InstaPay bank transfers, PESONet transfers, BDO online banking, BPI online banking, UnionBank online banking, and eligible Visa or Mastercard Philippine-issued bank cards. Availability of specific channels depends on your account status and current system configuration.
• Minimum and maximum deposit amounts are displayed in the bonus free cashier at the time of transaction. These limits may vary by payment method and account verification level.
• Withdrawals at bonus free will only be processed to a payment method in the same name as the registered account holder. Withdrawal requests are subject to identity verification. Processing times vary by payment channel and are displayed in the cashier.
• bonus free does not charge internal withdrawal fees, but your payment provider may apply their own transaction charges. Check your GCash, bank, or card terms separately.
• Deposits that are successfully credited to your bonus free account are not refundable except where required by Philippine consumer protection law or at bonus free's sole discretion in cases of proven technical error.

04 Gameplay and Wagering Rules

All games available at bonus free operate under specific rules that are accessible within each game's information panel. The following general wagering conditions apply across all game categories:

• A wager is considered confirmed and binding once the bonus free system has acknowledged it. This typically occurs when you press the confirm or place bet button and receive an on-screen confirmation. Verbal cancellation requests or chat messages received after system confirmation are not accepted.
• In-play and live dealer wagers at bonus free are subject to price movement between the time you submit a bet and the time the system confirms it. bonus free may accept the revised odds, decline the wager, or request confirmation depending on the magnitude of movement and the relevant market rules.
• Internet disconnection during a live game round does not automatically void a confirmed bet. If your device disconnects after bet confirmation but before the round settles, the result will be processed normally and reflected in your account history upon reconnection.
• Game results at bonus free are determined by certified random number generators or live dealer outcomes. Past results have no influence on future outcomes. bonus free does not guarantee any outcome of any game.
• In the event of a technical failure affecting the integrity of a game round, bonus free reserves the right to void all wagers in the affected round and return stakes to account holders. This decision is made at the sole discretion of bonus free and is final.
• Sports event cancellations, postponements beyond 24 hours, or other circumstances making settlement impossible will result in wager voidance and stake return, unless otherwise specified in the relevant sport's market rules displayed at bonus free.

05 Promotions and Offers

When bonus free runs promotional offers, the following conditions apply in addition to any specific terms attached to the individual promotion:

• Every bonus free promotion includes clearly stated eligibility criteria, eligible games, wagering requirements, minimum stake amounts, and expiry dates. These are displayed in the promotional terms at the time of opt-in.
• Promotional credits and free bet entitlements at bonus free are issued to a single account per person, per household, per device, per IP address, and per payment method. Circumventing this rule by opening additional accounts constitutes a breach of these terms.
• Wagering requirements attached to any bonus free promotion must be completed before associated promotional winnings become withdrawable. Attempting to withdraw before completion will result in removal of the promotional element from your balance.
• bonus free reserves the right to cancel, amend, or withdraw any promotional offer at any time. Where a promotion is cancelled after a player has partially met its requirements, the case will be reviewed individually by the bonus free support team.
• bonus free will never ask you to pay a fee, make an additional deposit, or provide personal financial information beyond normal verification in order to claim a promotional entitlement.

06 Responsible Gaming

bonus free takes the welfare of its users seriously and maintains a practical responsible gaming framework as part of standard platform operations — not as a compliance afterthought.

• Every registered bonus free account has access to deposit limits, session time notifications, cooling-off periods, and self-exclusion options. These tools are available inside the account settings at all times and do not require support interaction to activate.
• Self-exclusion at bonus free is immediate upon request and cannot be reversed during the selected exclusion period. If you self-exclude, you must not attempt to register a new account during that period.
• Deposit limit reductions at bonus free take effect immediately. Requests to increase deposit limits are subject to a 72-hour cooling-off period before taking effect, providing time to reconsider the decision.
• bonus free reserves the right to proactively reach out to account holders whose patterns of play suggest potential harm, including offers of account tools or information about support resources. Such contact is not an accusation.
• Where bonus free identifies credible evidence that an account holder may be a minor, the account will be suspended immediately pending full verification, and any balance will be handled in accordance with applicable Philippine law.

Full responsible gaming guidance, including tool activation instructions and external support resources, is available at the bonus free Responsible Gaming page.

07 Prohibited Conduct

The following activities are strictly prohibited at bonus free and will result in account suspension, permanent closure, forfeiture of balances, and reporting to relevant authorities where appropriate:

• Opening or operating more than one bonus free account, whether under your own name, an alias, or using another person's identity or payment details.
• Using stolen, fraudulent, cloned, or otherwise unauthorised payment methods to fund a bonus free account.
• Colluding with other players at bonus free to manipulate game outcomes, particularly in poker or other player-versus-player formats.
• Using automated software, bots, scripts, or any other non-human means to place wagers, interact with the bonus free platform, or exploit any game mechanic.
• Exploiting software errors, display glitches, or pricing mistakes at bonus free to place wagers that would not otherwise be accepted at correct market values. Any winnings resulting from such exploitation may be voided.
• Money laundering, structuring transactions to avoid reporting thresholds, or using bonus free for any purpose other than legitimate personal gaming entertainment.
• Allowing, facilitating, or knowingly not preventing a person under 18 from accessing your bonus free account.

08 Account Suspension and Closure

• bonus free may suspend or close any account at any time where there is reasonable suspicion of a breach of these terms, ongoing identity or payment investigation, or a technical or security risk to the platform.
• Where an account is suspended for investigation, bonus free will contact the account holder at the registered email or phone number within a reasonable timeframe to explain what is required to resolve the suspension.
• Where a bonus free account is permanently closed due to a confirmed breach of these terms, any balance derived from prohibited conduct will be forfeited. Balances from verified legitimate deposits may be returned to the account holder's verified payment method at bonus free's discretion, subject to the resolution of any outstanding investigation.
• You may request voluntary account closure at any time by contacting the bonus free support team. Closure requests are processed within five business days. Any pending withdrawals will be processed before closure is completed.

09 Limitation of Liability

• bonus free provides the platform on an "as available" basis. While the team maintains the service with reasonable care, bonus free does not guarantee uninterrupted access, error-free operation, or any specific performance level at all times.
• bonus free is not liable for losses resulting from internet connectivity failures on the account holder's side, device malfunctions, payment processing delays caused by third-party providers, or circumstances outside the platform's reasonable control.
• The maximum liability of bonus free to any account holder in respect of any individual claim shall not exceed the total amount deposited by that account holder in the 30 days preceding the incident giving rise to the claim, unless otherwise required by applicable Philippine law.
• bonus free is not responsible for gambling losses as a category. Losing a wager is a normal and expected outcome of gambling. The platform does not accept liability for financial harm resulting from personal decisions about how much to wager.

10 Privacy and Data Use

The collection, storage, and use of personal data by bonus free is governed by the separate Privacy Policy, which forms part of this agreement. Key points:

• bonus free collects personal information necessary for account verification, transaction processing, responsible gaming compliance, and customer support. This information is not sold to third parties.
• Transaction and gameplay data at bonus free is used to fulfil legal obligations, detect fraudulent activity, and provide personalised responsible gaming alerts where warranted.
• You have the right to request access to your personal data held by bonus free, request corrections, and in certain circumstances request deletion, subject to legal retention requirements.

11 Amendments to These Terms

• bonus free may update these Terms and Conditions at any time. Where changes are material — affecting account holder rights, payment conditions, or game settlement rules — registered users will be notified via their registered email address at least 7 days before the changes take effect.
• Minor amendments, including corrections to typographical errors, clarifications of existing rules, or updates to reflect changes in available payment methods, may be made without advance notice. The "last updated" date at the top of this page reflects the most recent revision.
• Continued use of the bonus free platform after the effective date of any amendment constitutes acceptance of the updated terms. If you do not agree with an amendment, you should request account closure before the effective date.

12 Contact and Complaints

If you have a question about these terms, a dispute regarding a wager or transaction, or a complaint about any aspect of the bonus free service, the following process applies:

• Contact the bonus free support team through the Live Chat feature inside your account, or via email at support@bonusfree.app. Support is available in English and Filipino, 24 hours a day.
• For disputes about specific wagers or game rounds, provide the following when contacting bonus free: the game name, round or bet ID, time and date of the event, and a clear description of your concern. This information speeds up investigation significantly.
• bonus free aims to acknowledge complaints within 24 hours and resolve them within 10 business days. Complex cases requiring third-party game provider investigation may take longer. You will be kept informed of progress.
• These Terms and Conditions, and any dispute arising from the use of the bonus free platform, are governed by the laws of the Philippines.